“We have recently signed agreements with three new hotels. Our digital solution helps make hotel check-in easier and faster. This is also an infection prevention-friendly solution that helps reduce the close contact between guests and hotel staff,” says Alexander W. Richter, Managing Director, fácil.
Different hotels – same demands
In a few weeks, fácil has signed agreements with Vestlia Resort, Best Western Hotel and Birkebeineren Hotel.
“We see an increasing demand to provide more services that are contactless to our guests. Although we are still in the middle of a pandemic, we are confident that guests will soon return. Then we will be well prepared with infection prevention-friendly options that contribute to increased safety for our guests.»Kjetil Tærud, General Manager at Birkebeineren Hotel
With fácil’s self-service kiosks, guests can choose whether to use traditional hotel reception or the self-service solution for check-in. When using the fácil screen solution, hotel guests avoid queues and reduce unnecessary close contact with the hotel’s staff.
Avoids queuing and saves time
“The main advantage when we use fácil’s solution is that we now get an alternative to the standardised way we conduct check-in and checkout. We can handle more guests at the same time, avoid queues and have more time for those guests who need it,” says Roger Espeli, Managing Director, Vestlia Resort.
At Vestlia Resort, the new solution will be set up as soon as possible. Guests may soon enjoy shorter queues at the reception, a more relaxed environment and an even greater focus on infection prevention.
«fácil has impressed us with their technology, and with their understanding of our and our guests’ needs. At the same time, they have a reasonable pricing model. Together we believe that we will be able to offer the best solutions for our customers,” says the director.
First hotel to go
Ingeborg Sandberg, hotel director at Best Western Plus Oslo Airport, was the first of the three to sign an agreement with fácil.
“We look forward to starting to use fácil’s solution. As an airport hotel, our guests come at all hours of the day, which is why this is a perfect solution for us. Guests will still be able to get the good and personal service from our employees, but will now have the opportunity to check-in themselves if they wish,” says Sandberg.